Updated 08:00 AM Tuesday 31 March 2020
At CitySpace we have always been fully committed to the care of both our customers and our team and are pleased to confirm that we will remain open during this difficult time.
This is in line with the government’s announcement that storage facilities are to stay open because our stores provide an essential service to many key supply chains that are necessary in the battle to contain the spread of COVID19. At CitySpace these include services for the NHS and community food banks and distribution services which are needed now more than ever.
We are also aware that many of our customers will continue to need help at this time, both existing customers and others who find themselves in need of essential storage during the many challenging situations being created by the COVID19 pandemic.
Our stores are open and we are here to help.
As you can imagine we are operating differently at this time. For the welfare of our staff and customers we will be operating remotely.
This means, for existing customers, you can still access our stores 24 hours a day and all contact points such as keypads, handles, and surfaces are regularly cleaned. Furthermore, all our stores have toilet facilities which are cleaned regularly and are fully stocked with hand cleaning products.
This means, for new customers, you will still be able to move-in during office hours, but our staff will not be permitting access to the reception area and the process will be conducted remotely. We will not be able to welcome you in person, but will do everything to make your move in as easy as possible for you. Please call your local store if you have any questions.
Our stores are not high footfall premises, nonetheless, we are advising customers where possible to minimise visits and observe social distancing and hand hygiene in line with government guidelines. These measures, if observed correctly, should ensure risk of transmission is minimal.
We understand that we are facing unsettling times so if any of our customers have any questions, no matter how small, then please do feel free to contact us – we’re still open and on hand to help.
Stay safe and we’ll work through this difficult time together.